Frequently Asked Questions

Frequently Asked Questions

Browse our FAQ page for answers to everything you would like to know about what we do, what we charge, our process, and how everything works.

Pricing And Payments

  • The subscription plan lasts for a minimum of 6 months and is month to month after that. Cancel anytime after the 6 months have passed. If you cancel, you don’t keep the site (otherwise everyone would just do that and we'd be out of business!).

  • You simply sign another 6 month contract.

  • If you cancel before the 6 months, you owe us the full cost of what the site would normally cost ($2500) minus whatever you have already paid. We prioritize long term relationships with our clients. We want our clients to share the same philosophy.

  • Every invoice comes with a 7 day grace period to be paid. If an invoice is not paid within 7 days, there will be a $25 late fee applied. If you're on a subscription, and there are multiple monthly invoices that are overdue for months and late for months, we can cancel the contract and the client will be responsible for paying the full price of the site. We are generally very flexible and understanding of certain situations and often times offer assistance and help. But if there is no communication or replies to our messages, we have to take certain precautions to make sure we are paid for our time and effort in making the site and not being taken advantage of.

  • The $100 per additional page fee is one time. Not recurring. So if you need 3 extra pages, that’s $300 and you’re done. Not $300 a month.

  • When you sign a contract, either lump sum or subscription, if we cannot design something you are 100% happy with and no longer want to move forward, then we will refund whatever you paid to get started. If we do end up moving forward with building the site, there are no refunds after that point. From then on, refunds are at our discretion.

Websites

  • We generally finish a website from start to finish within 1-3 weeks and is all dependent on how soon clients respond to our content and image requests as well as the availability of our designers and developers. Sometimes it can be 2 weeks, sometimes 3.

  • Yes, but only if the website was purchased outright. If you are still under a month to month contract no, but you keep your domain and assets.

  • Absolutely. We don’t hold domains hostage. Even if we purchased the domain on your behalf, it’s yours—when you cancel your subscription, we’ll transfer full ownership to you.

  • Either submit a ticket through the HoneyBook client portal or send an email to clement@heckofawebsite.com where I and my team can read and fulfill them and mark as solved.

SEO Optimization

  • Yes it does! I’m sure it sounds biased coming from us, but GOOD SEO does work, especially if you’re in a competitive market because you’re going to need a lot of help to show up in the front page results against companies with dozens of pages, hundreds of backlinks, ranking for hundreds of keywords, and in multiple locations. SEO is not a short term switch you flip and it starts working. It’s a long term investment and strategy that takes time (6-12 months sometimes) to see its results.

  • You simply sign another 6 month contract.

  • In a nutshell, content is the core of SEO. Your website content should directly address the questions your potential clients have. This approach achieves two key outcomes: users see you as an expert and reach out for your services, and Google recognizes your site’s authority, boosting your rankings. With extensive experience in crafting successful content strategies for various businesses, our SEO expert is equipped to do the same for you.

  • Yes! Google ads go hand in hand with our SEO strategies and are a great way to gain leads in the short term while our SEO strategies build up over the long term. Our SEO and ads expert has extensive experience in the industry working with budgets for smaller businesses and larger businesses, as well as Fortune 500 companies spending millions per year on advertising.

  • SEO is a long term strategy and investment. You won’t see its returns immediately. Generally we like to allow 6-12 months to see the benefits of our campaigns and sometimes they can happen in less time. But it will not be an overnight raging success. It takes time and effort to get there. The competition will have websites that have been online for 10+ years and have built a reputation with Google over that time. Starting out as a new site means you have to build up that trust with Google if you want to take over those top spots. We need to spend time and build your authority with google so that over time we can be as trusted.